Victoria, Australia wide

Polln

Doctors

Script transfers No

Partner pharmacy

Brand agnostic

All product types

Telehealth
$110First consult
$49Checkup

 

Polln is an online clinic that makes expert advice and medical cannabis treatments accessible from the comfort of your home. Australia-wide.

Victoria, Australia wide
Australia-wide through Telehealth

Spot an error? Please let us know

Based on 7 reviews

Review aspect % said Yes
Recommended 43%
On time 100%
Aftercare support 57%
Given script/approvals 29%
Choice of pharmacy 14%

Average reported consult time

18 minutes

Average reported customer service rating

Fair
Share

Reviews

3.86 Avg. rating from 7 reviews

5 star
43%
4 star
29%
3 star
14%
2 star
0%
1 star
14%

Reviewed Oct 14, 2023 by nath88

0
1
2
3
4

Very quick and easy👍

  • Recommended? Yes
  • Type Checkup
  • Cost $49
  • Consult length
    On time
    Aftercare support
  • 5 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent Yes Yes

Reviewed Oct 05, 2023 by SHoooo

0

I have tried several orders now, hoping the initial issues were one offs... Every time I have order... I have tried several orders now, hoping the initial issues were one offs... Every time I have ordered, it takes at least 2 weeks to get the order. Last order placed on 26th, might arrive on 9th October....one of the items ordered was apparently not in stock (identified after taking money) and they had no alternative item that was the same (16% cbd flower). I am STILL waiting for that refund too.....and it's also frustrating because now I'll have to pay another $15 for 'express' delivery of this item if/when it is in stock again (And then wait at least another 2 weeks to receive it). I tried to order more on my last order to avoid these ridiculous waiting times and out of stock issues that gave impacted every order I have raised......however the quality of the x2 boxes of cbd was poor - it arrived wet and sticky, had to be air dried, and then probably lost about 5g of weight. Polln had NO interest in this at all, and would not provide a refund or replacement - in fact their process for this is so sub standard I am surprised they are not in breach of Australian consumer rights regulations (they actually are, but dealing with them is like pulling teeth). I will now have to move my custom elsewhere, as I am so fed up of them...I would advise trying a different provider or making sure you have some other medications that can be used for 2-3 weeks whilst you wait for this to turn up.

Read more Read less
  • Recommended? No
  • Type Checkup
  • Cost $50
  • Consult length
    On time
    Aftercare support
  • 30 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad No No

Reviewed Aug 24, 2023 by Khello

0
1
2
3
4

Overall a fantastic experience - doctor is very caring, supportive and has great product knowledge.... Overall a fantastic experience - doctor is very caring, supportive and has great product knowledge. Clinic is 100% online - fill in patient details, upload medical documents, speak to the Doctor on video call, prescriptions then appear on your online dashboard & you order via their website (and they organise with there partner pharmacy) and is quickly dispatch and sent yo you. If any issues customer support team are great and respond very quickly. Highly recommend.

Read more Read less
  • Recommended? Yes
  • Type Checkup
  • Cost $49
  • Consult length
    On time
    Aftercare support
  • 15 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent No No

Reviewed Jan 04, 2023 by EmpressEnergy

0
1
2
3

Not alot if choice ir way to know what's available. Product is expensive.. then isn't in stock.. mov... Not alot if choice ir way to know what's available. Product is expensive.. then isn't in stock.. moving ..

Read more Read less
  • Recommended? No
  • Type First consult
  • Cost $99
  • Consult length
    On time
    Aftercare support
  • 10 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Fair No No

Reviewed Dec 25, 2022 by Waldo321

0
1
2

Can anyone be more greedy? Unwilling to release prescriptions. Always prescribing their own Cultiva... Can anyone be more greedy? Unwilling to release prescriptions. Always prescribing their own Cultiva flower.

Read more Read less
  • Recommended? No
  • Type Checkup
  • Cost $75
  • Consult length
    On time
    Aftercare support
  • 5 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Fair No No