Queensland

PlantMed

Partner pharmacy

Brand agnostic

All product types

Telehealth
In person
$250First consult
$80Checkup

 

Queensland
1/288 Newmarket Road, Wilston QLD 4051

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Based on 3 reviews

Review aspect % said Yes
Recommended 33%
On time 100%
Aftercare support 67%
Given script/approvals 67%
Choice of pharmacy 67%

Average reported consult time

37 minutes

Average reported customer service rating

Good
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Reviews

2.67 Avg. rating from 3 reviews

5 star
33%
4 star
0%
3 star
0%
2 star
33%
1 star
33%

Reviewed Jul 13, 2023 by hpyptnt

0

This clinic is really nice to go into & the staff are great but when I added up what I had spent wit... This clinic is really nice to go into & the staff are great but when I added up what I had spent with them on fees, mark-ups & denied subsidies it totalled over a thousand dollars within a six month period. While a large part of that included the initial consultation the rest of the unnecessary expenditure was nothing short of scummy. They marked up half the tubs I tried, adding 15-25 dollars on to the RRP for products that should be affordable (Tasbot, Blue Mountain for example). My health care card was useless there. They pushed Cannatrek products but didn't offer the subsidy. Indimed products can only be scripted elsewhere (at a cost of a doctors appointment for each and every time adding almost $90 to the total) and possibly the most vile thing of all would have to be when you go in there and get charged a fee just to use your card to pay for your medicine. I ended up spending over $40 in fees over 6 months just for the 'privilege' of paying for my medicine. Take a moment to reflect on that! If the above wasn't enough just wait there 's more. Plantmed offer NO REPEATS instead offering a hold script system which serves as half a repeat. I say half because you're limited to 4 medications only using this system. It's a piss poor pathetic excuse for a system that only someone who is unaware of how things work outside the bubble of this clinic would find acceptable. Unfortunately, for a time I WAS that naïve patient & I paid for it, quite literally. Due to the no repeats system I would find myself picking up a months worth of medication at a time which was barely affordable to do & left me surviving off very little, but if I hadn't done this I would have lost even more money on extra appointment fees. Stuck between a rock and a hard place. Speaking of dispensing, you will never get your medication the same day as your script. Instead you have to wait for a call from dispense & then wait for it to actually be dispensed. While this never took more than a day, if you go to a chemist with an e-script for something they have in stock you can get that medicine in around 5 minutes so even when at its best the dispense system here is highly inferior. It would be remise of me not to mention the mandatory CBD oil policy. I actually want CBD oil & still get scripts for it elsewhere so I didn't mind this but the oil I was prescribed at plantmed definitely wasn't the best value on the market, & as it was a Cannatrek product it's hard for me not to again consider the lost subsidies I could have had access to if this place had even a modicum of compassion for the finances of its patients. I don't fault the staff TBH. It's clearly the owner being extremely money hungry. You can find him on the altmed podcast revealing his psychopathy when he spoke about operating on elderly patients only to wonder 'what the point of it was'. I wish I had seen that before I attended this clinic. Since leaving plantmed I've changed to an AP who gave me a couple of months worth of repeats (with substitutes allowed to rotate flowers) in escript form. I was only $40 out of pocket for that, cost me nothing to transition & the pharmacy I went to dispenses my medication in around 5-10 minutes. Sometimes the grass really is greener. I strongly encourage anyone who is with plantmed to leave & find somewhere that won't hold you upside down & shake the change loose from your pockets. Even if you have unlimited access to money why burn it away at somewhere so exploitative? Plantmed are taking full advantage of the lack of information available to prospective patients and should not be supported.

Read more Read less
  • Recommended? No
  • Type Checkup
  • Cost $120
  • Consult length
    On time
    Aftercare support
  • 20 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Good Yes Yes

Reviewed Apr 27, 2023 by GaGoum

0
1

Plantmed charges a lot if money for their first consultation and insists that CBD oil must be script... Plantmed charges a lot if money for their first consultation and insists that CBD oil must be scripted and purchased along with any other product. They insist that you must book an appointment in time to renew your prescriptions, but had to cancel my appointment when my Dr left, and rescheduled me with a new Dr without checking my availability, at a date where my prescription would run out already. The new Dr (Wellington) I spoke with did not help me identify how many bottles I needed for the next little while, even if the previous Dr did and when I asked her for help in identifying this. Overall I paid too much, took medication that wasn't necessary, and administration of appointments was poorly managed. I don't recommend. I still put two stars because I was able to access some products that were effective, but the Dr who prescribed them left the company.

Read more Read less
  • Recommended? No
  • Type First consult
  • Cost $200
  • Consult length
    On time
    Aftercare support
  • 30 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Poor Yes No

Reviewed Nov 24, 2022 by cannacurious

0
1
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4

I have been a client of PlantMed now for over a year. Once you understand the process it is easy to... I have been a client of PlantMed now for over a year. Once you understand the process it is easy to follow from appointment booking to scripts. John Teh is extremely knowledgeable and I appreciate that he has a holistic approach to health and wellbeing.

Read more Read less
  • Recommended? Yes
  • Type First consult
  • Cost $170
  • Consult length
    On time
    Aftercare support
  • 60 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Good No Yes