Australia wide

hellomello™

Partner pharmacy

Brand agnostic

All product types

Telehealth

 

Australia wide
Free consultations. Monthly prescription cost.

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Based on 4 reviews

Review aspect % said Yes
Recommended 75%
On time 75%
Aftercare support 100%
Given script/approvals 25%
Choice of pharmacy 25%

Average reported consult time

14 minutes

Average reported customer service rating

Excellent
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Reviews

3.63 Avg. rating from 4 reviews

5 star
50%
4 star
25%
3 star
0%
2 star
0%
1 star
0%

Reviewed Sep 19, 2023 by JXCKCYRXS

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From my first consultation to now 3 months into treatment, I don’t have a bad word to say about Hell... From my first consultation to now 3 months into treatment, I don’t have a bad word to say about HelloMello. My practitioner Victoria, is absolutely lovely and super knowledgeable in her field. She listens and actually takes into account your experience and combines that with her knowledge to create a good treatment plan. All emails I have sent the support line have been replied to within 12 hours, and nothing has taken more than 2 emails to get sorted. The medication is compounded, which I have no issue with, and is super affordable, with quick shipping. Wouldn’t go anywhere else. These guys are amazing.

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  • Recommended? Yes
  • Type Checkup
  • Cost $0
  • Consult length
    On time
    Aftercare support
  • 10 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent Yes Yes

Reviewed Aug 29, 2023 by Talouse

Doctors are great but care team horrible they don't return calls you just have keep calling until so... Doctors are great but care team horrible they don't return calls you just have keep calling until so answers you rarely get a reply to emails very frustrating i would hate to think what patients with depression go through it makes very angry being ghosted all the time hard to get a repeat prescription im constantly going with out medication 😔

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  • Recommended? No
  • Type Checkup
  • Cost $0
  • Consult length
    On time
    Aftercare support
  • 10 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad No No

Reviewed Dec 17, 2022 by Talouse

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Very helpful and professional staff , they are brilliant

  • Recommended? Yes
  • Type First consult
  • Cost $0
  • Consult length
    On time
    Aftercare support
  • 15 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent No No

Reviewed Dec 16, 2022 by ej

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I went with HelloMello™️ after hearing a representative talking about the process & products on a po... I went with HelloMello™️ after hearing a representative talking about the process & products on a podcast. After the podcast I embarked on quite a bit of research before coming back to HelloMello™️ I found the HelloMello™️ booking process comprehensive but really easy. From initial consultation through to receiving the product was less than a week. The consultant Michelle, wasq very knowledgeable & a great listener. The consultation went for about 20 minutes & I felt welcomed to ask as many questions as I wanted to, & I had plenty. The initial product prescribed has been a great start great but I'll be looking at making adjustments at the follow-up appointment There are so many different companies supplying medicinal cannabis these days; it's definitely worth doing a bit of research before getting amongst it. Now that I've been through the initial process & have experienced the product, I am happy to recommend HelloMello™️

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  • Recommended? Yes
  • Type First consult
  • Cost $0
  • Consult length
    On time
    Aftercare support
  • 20 minutes No Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent No No