Australia wide

hellomello™

Partner pharmacy

Brand agnostic

All product types

Telehealth

 

Australia wide
Free consultations. Monthly prescription cost.

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Based on 8 reviews

Review aspect % said Yes
Recommended 63%
On time 88%
Aftercare support 88%
Given script/approvals 50%
Choice of pharmacy 38%

Average reported consult time

14 minutes

Average reported customer service rating

Excellent
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Reviews

3.19 Avg. rating from 8 reviews

5 star
50%
4 star
13%
3 star
0%
2 star
0%
1 star
0%

Reviewed Mar 27, 2024 by K-bone

I was shopping around for a good doctor and thought free consult, sounds good. Problem is I was only... I was shopping around for a good doctor and thought free consult, sounds good. Problem is I was only offer one flower option which I had to buy from them. So I gave it a try and ow boy was it terrible. Worst flower I have ever had. Moral of the story is down use doctors who won't write scripts fro weed you want not crap they want to sell you. Stay away. There are plenty of good options

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  • Recommended? No
  • Type First consult
  • Cost $0
  • Consult length
    On time
    Aftercare support
  • 10 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Poor No No

Reviewed Mar 04, 2024 by Rosie28

Paid for my script on Monday nothing was posted. I had been calling and emailing & leaving voicemail... Paid for my script on Monday nothing was posted. I had been calling and emailing & leaving voicemails over the week. Fri afternoon someone replied and said we just found put today that pharmacy has no stock and it should be getting dropped off today and we will post immediately. Then Tue I get same copy and pasted email saying sane thing. Sorry we just found out today which was a real slap in the face as it was obviously a lie. They should have took that part out of the generic response it really is disrespectful having someone flat out lie to you over and over. I think the Drs a great but admin get zero stars for bad responses and long response times. I asked for my $340 back. Who knows when they will process that.

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  • Recommended? No
  • Type Checkup
  • Cost $0
  • Consult length
    On time
    Aftercare support
  • 10 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad Yes Yes

Reviewed Feb 08, 2024 by Frufruschwitz

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Victoria Calleja was my consultant. I was quite nervous at first crossing fingers it wasn't a scam a... Victoria Calleja was my consultant. I was quite nervous at first crossing fingers it wasn't a scam and it's not!! She gave me fantastic advice. Recommended some good equipment which is much healthier than just smoking. The compounding chemist called me went through more details and it was here within a couple of days! My migraine pain is now barely anything, I am so happy after 22 years of suffering. The consult was bulk build so we didn't pay for that. I only paid for the prescription!!

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  • Recommended? Yes
  • Type First consult
  • Cost $0
  • Consult length
    On time
    Aftercare support
  • 20 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent Yes No

Reviewed Jan 22, 2024 by Kissouraces

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Very punctual consult and the doctor was very helpful with a few questions I had and very straightfo... Very punctual consult and the doctor was very helpful with a few questions I had and very straightforward explanations.

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  • Recommended? Yes
  • Type First consult
  • Cost $0
  • Consult length
    On time
    Aftercare support
  • 15 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent Yes Yes

Reviewed Sep 19, 2023 by JXCKCYRXS

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From my first consultation to now 3 months into treatment, I don’t have a bad word to say about Hell... From my first consultation to now 3 months into treatment, I don’t have a bad word to say about HelloMello. My practitioner Victoria, is absolutely lovely and super knowledgeable in her field. She listens and actually takes into account your experience and combines that with her knowledge to create a good treatment plan. All emails I have sent the support line have been replied to within 12 hours, and nothing has taken more than 2 emails to get sorted. The medication is compounded, which I have no issue with, and is super affordable, with quick shipping. Wouldn’t go anywhere else. These guys are amazing.

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  • Recommended? Yes
  • Type Checkup
  • Cost $0
  • Consult length
    On time
    Aftercare support
  • 10 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent Yes Yes