I can not recommend grove enough! I was referred by a friend and I thought it’d be a stuff around li... I can not recommend grove enough! I was referred by a friend and I thought it’d be a stuff around like everything is! Only thing I will say is definitely expect the phone call upto an hour early both times! Fortunately this worked in my favour this time. Arrival:Brisbane to Mackay it was 1 night, I put my script in Monday night the 18th at 8:30, I received an email saying order placed at 9:21am Tuesday the 19th and here I am at 1pm wendsday arvo with a card in the mail box to collect it

I'm so tired and sick, I spent last night in hospital due to a seizure because Grove and the only ph... I'm so tired and sick, I spent last night in hospital due to a seizure because Grove and the only pharmacy who they let you use precision "are busy and overrun with orders". I will say the staff at precision have been kind but as I said today THIS IS NOT GOOD ENOUGH! Grove don't seem to be worried that I am without medication for epilepsy either......

Initial screening was with an Indian who I could barely understand. Was told I qualified for cannabi... Initial screening was with an Indian who I could barely understand. Was told I qualified for cannabis and I would be contacted to book apt. Waited a number if days then was contacted by a different Indian who didn't have great phone manner and booked me in to see a dr. Was phoned half an hour earlier then my apt time by a very rude young man who didn't care less. Was told they prescribe their own products and use their own pharmacy. They didn't prescribe the product I have been using. I was then told he wasn't even a Dr. Beware clinics offering free consults as these clinics don't offer choice of products and freedom of pharmacy. Note: I wasn't prescribed anything but I had to put something in that field.

My first appointment kept changing times and I kept receiving texts with incorrect times. I never r... My first appointment kept changing times and I kept receiving texts with incorrect times. I never received a prescription until I gave a mediocre review on google and admin contacted me with the pharmacy name to contact in response to my review, I was never sent any further information. I've been back in touch as the product subscribed was discontinued and then they prescribed me a product and incorrectly told me it was the cheapest. I stay coz it's free and I don't have heaps of money but as soon as I can afford it, I will switch companies.

I switched to Grove in September 2023, lured in by their new bulk billed consults and follow ups. Th... I switched to Grove in September 2023, lured in by their new bulk billed consults and follow ups. The appointment was a bit of a mess, due to them giving a "Telehealth Appointment link" instead of a call. The doctor did not show up to the organised call, and I had to go back and forth with their support team via emails and calls, trying to figure out when/if the doctor would contact me, and by which means. The doctor ended up reaching me on mobile and was actually quite good. I felt that he actually cared about my medical condition and the impact medical cannabis would have for me. Unfortunately, after my appointment, I did not receive my scripts. I did not receive a certificate. It was just radio silence. I had to chase Grove up, and after 2.5 weeks I was finally able to get a script. They make you use their pharmacy (Precision Pharmacy in QLD) and shipping is $16.99, which I think is quite steep. Every bottle of oil I've received has leaked in transit, with the last having lost about 20% of the product. It's worth noting that they do their own compounding. I contacted them saying that I wanted to use an alternative pharmacy due to the issues and cost, and they replied that I can use my choice of pharmacy for $49. Rightyo. This has been more hassle than it's worth, with costs that I did not expect. I am now looking for a new clinic.