Australia wide

easykind

GP NP

Partner pharmacy

Brand agnostic

All product types

Telehealth
$59First consult
$29Checkup

 

Australia wide

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Based on 7 reviews

Review aspect % said Yes
Recommended 71%
On time 71%
Aftercare support 71%
Given script/approvals 43%
Choice of pharmacy 0%

Average reported consult time

28 minutes

Average reported customer service rating

Excellent
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Reviews

3.5 Avg. rating from 7 reviews

5 star
43%
4 star
0%
3 star
0%
2 star
0%
1 star
14%

Reviewed Jun 06, 2024 by Duncan458

0
1
2
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4

Efficient, kind and helpful service. Very satisfied with the doctors and the pharmacy’s communicatio... Efficient, kind and helpful service. Very satisfied with the doctors and the pharmacy’s communication. I talked to them on a Tuesday and by Friday I had my medicine without any fuss.

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  • Recommended? Yes
  • Type First consult
  • Cost $300
  • Consult length
    On time
    Aftercare support
  • 20 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent Yes No

Reviewed May 06, 2024 by TFoss256

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1
2

EasyKind have been great to deal with overall. Perhaps a little bit of confusion when sorting script... EasyKind have been great to deal with overall. Perhaps a little bit of confusion when sorting scripts and finding new varieties although their customer care is great. I've been able to clearly talk through medication plan/approach with support from the prescriber. Their only issue is the partner pharmacy iHealth - so scattered. App is very clunky and my orders have gotten lost. Recently tried emailing as suggested but then they fumbled dispatch pretty bad after payment was made. Seems their system and their app don't talk to each other. Rang iHealth the other day for some script information and I was met with a very rude staff member who told to go away as its "pretty busy for a Friday afternoon"... funny that I was calling on a Thursday.. 🤦‍♂️ EasyKind, yes. iHealth - if I was able to choose, NO!

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  • Recommended? Yes
  • Type Checkup
  • Cost $29
  • Consult length
    On time
    Aftercare support
  • 20 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent Yes No

Reviewed May 02, 2024 by Boudicca

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1
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3

They stayed in contact throughout process, were prompt and very easy to talk to. The partnered pharm... They stayed in contact throughout process, were prompt and very easy to talk to. The partnered pharmacy seemed a little scattered though . i had to repeatedly contact them.

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  • Recommended? Yes
  • Type First consult
  • Cost $59
  • Consult length
    On time
    Aftercare support
  • 30 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent No No

Reviewed Apr 30, 2024 by Barry0x1a4

They were very rude in every case dealing with them. I'm glad that i switched to a different clinic,... They were very rude in every case dealing with them. I'm glad that i switched to a different clinic, as the one i'm with now is great. Don't pick Easykind you will regret it!

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  • Recommended? No
  • Type Checkup
  • Cost $29
  • Consult length
    On time
    Aftercare support
  • 60 minutes No No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad No No

Reviewed Apr 24, 2024 by plfiorello

0

The prescriber was late to the appointment and did not send the prescription to their partner pharma... The prescriber was late to the appointment and did not send the prescription to their partner pharmacy. There was a lot of back and forth trying to rectify the situation. I do not recommend Easykind.

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  • Recommended? No
  • Type Checkup
  • Cost $29
  • Consult length
    On time
    Aftercare support
  • 15 minutes No No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Poor No No