Victoria, Australia wide

Cannvalate

Script transfers No

Partner pharmacy

Brand agnostic

All product types

Telehealth
In person
$95First consult
$75Checkup

 

Victoria, Australia wide
Suite D, Tok H Centre, 459 Toorak Rd, Toorak VIC 3142

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Based on 2 reviews

Review aspect % said Yes
Recommended 0%
On time 50%
Aftercare support 0%
Given script/approvals 0%
Choice of pharmacy 0%

Average reported consult time

5 minutes

Average reported customer service rating

Very Bad
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Reviews

1 Avg. rating from 2 reviews

5 star
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1 star
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Reviewed Jul 26, 2023 by TheRealMG

0

I initially went with Cannvalate because they were, apparently, the cheapest. I do not know if that... I initially went with Cannvalate because they were, apparently, the cheapest. I do not know if that sill holds. What I do know is that you need to wait for your consult, then again for their dispatch to call, then again for them to let the pharmacy know you need a product, then again for them to actually ship it. With the latest - and last - order I have so far waited a week for any kind of confirmation that they've even told the pharmacy to ship an order. Once they do send that message it will again be a few days before they bother to ship anything. They're really good at taking the money, though - that leaves your account instantly. Not that there's much to ship. Last order I had to substitute half strength muck because they (quite dishonestly) told me they legally couldn't send straight THC but had to include a cbd component. And if you want anything other than whatever oil they have on hand, forget it - they won't even do vape oil because they are in a pricing dispute with their pharmacy. They won't send a prescription so you can source it yourself, either. Avoid these hacks - although it's starting to feel like they won't be in business much longer anyway. I am literally about to talk to my bank to cancel the most recent payment and treat it as fraud because I don't think they have any product to ship!

Read more Read less
  • Recommended? No
  • Type Checkup
  • Cost $75
  • Consult length
    On time
    Aftercare support
  • 5 minutes No No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad No No

Reviewed Mar 16, 2023 by Kylie

0

I wanted to change to a different provider. I paid for consult, spoke with GP, and was contacted nex... I wanted to change to a different provider. I paid for consult, spoke with GP, and was contacted next day for payment. I paid over $500 for 3 bottles of compound CBD 100. It made me sick, I only used it once. I contacted them by email, no resolution. They tried to tell me because it was a different brand (unbranded) I should drop back to 0.1ml. Wouldn’t give me a refund, no support, and the pharmacist thought he knew more than my neurologist and immunologist. They give compounded products so they don’t need TGA approval and have less paperwork. If I could give zero stars I would. DONT DO IT

Read more Read less
  • Recommended? No
  • Type First consult
  • Cost $530
  • Consult length
    On time
    Aftercare support
  • 5 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad No No