Australia wide

Candor

GP

Script transfers Yes, $10

Partner pharmacy

Brand agnostic

All product types

Telehealth
$79First consult
$59Checkup

 

Hi, I'm Dr Lisa Beckett, I'm an Australian GP. I started Candor to make it easier to treat common health concerns. No waiting rooms, no awkward conversations, just real medical treatments delivered as often as you need.

Australia wide

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Based on 30 reviews

Review aspect % said Yes
Recommended 67%
On time 67%
Aftercare support 77%
Given script/approvals 10%
Choice of pharmacy 47%

Average reported consult time

22 minutes

Average reported customer service rating

Excellent
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Reviews

3.88 Avg. rating from 30 reviews

5 star
57%
4 star
7%
3 star
3%
2 star
7%
1 star
10%

Reviewed Feb 19, 2024 by amberleigh

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Easy process! Bonus that it’s mostly online, excellent for introverts or those with unpredictable sc... Easy process! Bonus that it’s mostly online, excellent for introverts or those with unpredictable schedules.. everyone I’ve talked to have been super friendly and helpful, very smooth and efficient ordering system, and access to an excellent variety of products and brands

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  • Recommended? Yes
  • Type First consult
  • Cost $78
  • Consult length
    On time
    Aftercare support
  • 30 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Good No Yes

Reviewed Jan 30, 2024 by ausTKR

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It's smooth. I had an appointment over the phone which I booked a week before. The Dr then unlocked... It's smooth. I had an appointment over the phone which I booked a week before. The Dr then unlocked the catalog, but I wanted to see more. She unlocked everything available. I've placed my order of antg rocky oil

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  • Recommended? Yes
  • Type First consult
  • Cost $200
  • Consult length
    On time
    Aftercare support
  • 10 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent No Yes

Reviewed Jan 07, 2024 by mdj42

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I'm brand new to MC and after looking about online, I decided to start with Candor. You start with a... I'm brand new to MC and after looking about online, I decided to start with Candor. You start with a questionnaire type form about what you're looking to use MC for, what treatments you've tried/used in the past and for how long you tried these, what medications you're already using etc. Didn't discuss current GP and didn't have to provide any kind of evidence of conditions or treatments. The first consult went smoothly. The Dr. was easy going and easy to speak with. I'd told them that I already had a long history with Cannabis. We discussed what type of products I thought would help and not knowing very much about MC, they showed me what is available to patients (catalogue) and gave a couple of recommended products. All round it was a really good experience.

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  • Recommended? Yes
  • Type First consult
  • Cost $79
  • Consult length
    On time
    Aftercare support
  • 20 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Good No Yes

Reviewed Dec 04, 2023 by nugg3ts

0

Been a patient with candor for about a year and it been getting worse, expect long delays in getting... Been a patient with candor for about a year and it been getting worse, expect long delays in getting any response (they say 24hrs but it's usually 3-4 days). expect to get locked out of chats on their portal, expect to get ignored or run around in circles between candor, their participating pharmacies and the wholesaler when you have an issue with a product received. Still haven't received a refund for when they sent my script to a pharmacy that couldn't order any of the products. Avoid this company.

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  • Recommended? No
  • Type Checkup
  • Cost $60
  • Consult length
    On time
    Aftercare support
  • 15 minutes No No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad No No

Reviewed Oct 30, 2023 by Ankyspondywarrior

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My first appointment with Candor from application to first consult was very thorough, yes it took a... My first appointment with Candor from application to first consult was very thorough, yes it took a couple of weeks . They are Way more in depth then my previous clinic. But that's a good thing. The "check In" prior to the follow up appointment was also in depth with the DASS questionaire/ mental health, pain scale and limitations , any benefits/side effects of the treatment plan. The support network has been amazing and responses are in a timely manner.. From Dr Crystal Zin, to the Practice Manager Leigh, the nurses, and support staff. I have zero complaints. I had my follow up tonight. (6pm WA time,) Within 30min I had an email saying my 3 products were added to my catalogue and ready to select. I messaged her asking if I could also add a cart to my order and I got a response within 5 minutes saying yes no worries.

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  • Recommended? Yes
  • Type Checkup
  • Cost $59
  • Consult length
    On time
    Aftercare support
  • 20 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent No Yes