New South Wales, Australia wide

CA Clinics

Partner pharmacy

Brand agnostic

All product types

Telehealth
In person
$49First consult
$39Checkup

 

New South Wales, Australia wide
53 Walker Street, North Sydney 2060

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Based on 5 reviews

Review aspect % said Yes
Recommended 40%
On time 40%
Aftercare support 40%
Given script/approvals 0%
Choice of pharmacy 20%

Average reported consult time

18 minutes

Average reported customer service rating

Very Bad
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Reviews

2.5 Avg. rating from 5 reviews

5 star
20%
4 star
0%
3 star
40%
2 star
0%
1 star
20%

Reviewed Jul 25, 2024 by cernunnos

0
1
2

Follow up consultations have become time consuming with CA Clinics. When I first joined I paid somet... Follow up consultations have become time consuming with CA Clinics. When I first joined I paid something like $280.00 on the understanding all future follow up appointments were included in that cost. Not long after, CA Clinics changed that policy and wanted to charge for future consultations. I spoke out against that given this was contrary to how I had joined. It was therefore written into my records I would receive no charge for future consultations. This was good, but means I now have to to through an approval process every time I want a new prescription. It takes time to book this follow up consultation over the phone only to then have more time added to get this approval for no added cost. I don't like the approval seeking or the additional time required to book everything. This can take an hour or more on the phone making the booking process problematic. Then they have a monopolised chemist which provides good product and service but the cost of both THC and CBD can get expensive. CBD for instance at $290.00 a 50 ml bottle at 100 mg/ml concentration. Similar price for THC of $250.00 per 50ml bottle of 26mg/ml. Was able to get an alternative THC product of similar concentration for $110.00 which was good. But the CBD remains expensive. Need to be vigilant in asking the prescribing Doctor to provide good concentrations of product at reasonable cost. If you don't do this you will end up paying significantly more for similar type concentration of product. Can ask the Doctors to re-prescribe at lower cost product and they will do it, but this takes more time. Overall, CA Clinics provide good product that work well with my conditions. Cost can get expensive without strong vigilance in asking for what you want. Time consuming booking processes can be improved.

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  • Recommended? Yes
  • Type Checkup
  • Cost $0
  • Consult length
    On time
    Aftercare support
  • 20 minutes No Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Fair No No

Reviewed Jul 12, 2024 by NableU

0

Massively long call wait times, arrogant and dismissive attitudes, and an utter lack of regard for t... Massively long call wait times, arrogant and dismissive attitudes, and an utter lack of regard for the needs of their patients. I have advocated for these guys for years, but they are just insufferable now.

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  • Recommended? No
  • Type Checkup
  • Cost $79
  • Consult length
    On time
    Aftercare support
  • 15 minutes No No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad No Yes

Reviewed Jun 12, 2024 by tsumii

0
1
2

The initial consult was pretty quick (<5mins). Welcoming and friendly manner from everybody i spoke... The initial consult was pretty quick (<5mins). Welcoming and friendly manner from everybody i spoke to, doctor was pretty concise asking a few questions about my history and interest in medical cannabis. Would have appreciated some more discussion on various things as it did feel a bit rushed.

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  • Recommended? No
  • Type First consult
  • Cost $49
  • Consult length
    On time
    Aftercare support
  • 5 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Fair No No

Reviewed Nov 28, 2023 by Marcoa

I'm coming from a clinic that sold out to CDA and wasn't keen on them so I shopped around. Booked a... I'm coming from a clinic that sold out to CDA and wasn't keen on them so I shopped around. Booked a screening consult with CA Clinics. They were a no-show and I left after 35 minutes of waiting. I guess I dodged a bullet.

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  • Recommended? No
  • Type First consult
  • Cost $0
  • Consult length
    On time
    Aftercare support
  • 5 minutes No No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad No No

Reviewed Apr 13, 2023 by cernunnos

0
1
2
3
4

My medical specialist at CA Clinics took time and consideration to understand my medical history and... My medical specialist at CA Clinics took time and consideration to understand my medical history and conditions. She came across as professional from the conventional medical background as well as open to holistic natural medicine practices. I really liked her attitude towards an holistic approach with health. My conditions were suitable from her perspective for cannabis treatment with initial prescriptions being rather low dosage. It was a simple engaging process over the telehealth system and a good repore was established. No complaints really. The price of cannabis products were not cheap but I was initially able to get a pretty good discount on both the THC and CBD. There was a one off cost of something around $280.00 for the initial consultation but this included the approval process from some regulatory body plus ALL future periodic follow up consultations. Cannabis products can only be obtained from one outlet so this is monopolized. I was not given access to scripts. The pharmacy they use is very good both in terms of product quality, communication and speed of delivery. The actual cost of the cannabis products is not cheap when discounts run out.

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  • Recommended? Yes
  • Type First consult
  • Cost $280
  • Consult length
    On time
    Aftercare support
  • 45 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Good No No