Australia wide

Alternaleaf

Doctors

Script transfers No, have to ask + $

Partner pharmacy

Brand agnostic

All product types

Telehealth
$79First consult
$59Checkup

 

We believe everyone should have the option to access natural alternatives over conventional medicines, and yet only 5% of Australian doctors are currently prescribing cannabis. We are here to help you get the right care so you can manage pain, anxiety, insomnia, mental health and other conditions, and live a better life. We are setting new standards in cannabis care by connecting thousands of Australians to qualified doctors and support you through our dedicated patient care team.

Australia wide
Level 18/1 Nicholson St, East Melbourne VIC 3002

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Based on 64 reviews

Review aspect % said Yes
Recommended 45%
On time 69%
Aftercare support 47%
Given script/approvals 38%
Choice of pharmacy 8%

Average reported consult time

16 minutes

Average reported customer service rating

Excellent
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Reviews

2.6 Avg. rating from 64 reviews

5 star
27%
4 star
6%
3 star
3%
2 star
5%
1 star
17%

Reviewed Jul 26, 2024 by adriangood

Couldn't get a follow up appointment over a month, cancelled on me twice at the last minute, shockin... Couldn't get a follow up appointment over a month, cancelled on me twice at the last minute, shocking customer service. Never again

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  • Recommended? No
  • Type Checkup
  • Cost $70
  • Consult length
    On time
    Aftercare support
  • 10 minutes No No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad Yes No

Reviewed Jul 18, 2024 by UnknownPatient

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I have only had a follow up consultation with alternaleaf since my first appointment and both times... I have only had a follow up consultation with alternaleaf since my first appointment and both times I was extremely impressed. The nurses made me feel extremely comfortable and have prescribed medication that seem to cause a positive impact tocny condition following the doctors instructions. I have had needed to get in touch with them a couple times since buying my first script for several questions including an 1800 number phone call which they all have been extremely fast to attend to and respond. I'm very satisfied in all aspects and I highly recommend this clinic. Definitely worth $79 consultations!!

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  • Recommended? Yes
  • Type Checkup
  • Cost $59
  • Consult length
    On time
    Aftercare support
  • 10 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent No No

Reviewed Jul 17, 2024 by Benny1992

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4

Alternaleaf is reliable but a bit expensive. No issues with them ever.

  • Recommended? Yes
  • Type First consult
  • Cost $150
  • Consult length
    On time
    Aftercare support
  • 30 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent Yes No

Reviewed Jul 03, 2024 by cassandra79

0

When courier delivered following parcel, he asked what he was meant to do with parcel as we were not... When courier delivered following parcel, he asked what he was meant to do with parcel as we were not home, um take it to post office to collect yeah. Rang Alternaleaf they emailed me to contact courier myself when they are the company that have the contract with courier and I'm just the paying customer not happy Jan

Read more Read less
  • Recommended? Yes
  • Type Checkup
  • Cost $79
  • Consult length
    On time
    Aftercare support
  • 20 minutes No Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Poor No No

Reviewed Jun 19, 2024 by ilikegreenyesido

0

Okay 4 weeks ago i had the inital meeting with the nurse paid for that 4 weeks later i have not spok... Okay 4 weeks ago i had the inital meeting with the nurse paid for that 4 weeks later i have not spoken to a doctor the day before they cancel it but this morning they did a no show for 1 hour 42 mins i gave up they emailed me a new appoitment for today at 1 40 10 mins BEFORE they cancled and gave new appoitment for the 4th time... absolotely a waste of time

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  • Recommended? No
  • Type First consult
  • Cost $130
  • Consult length
    On time
    Aftercare support
  • 15 minutes No No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad No No