Initial appointment great, then had to wait a week for dr then nearly a month for products. Once pro... Initial appointment great, then had to wait a week for dr then nearly a month for products. Once product’s finally arrived I got the rubbish at bottom of bag flower an I think the lowest quality oils at the most expensive prices. From what’s advertised and stated through calls a week max is claimed LOL LOL good luck every excuse will be given. Never Again

I had a good experience when dealing directly with the workers/Doctors at Montu but the 48 minute wa... I had a good experience when dealing directly with the workers/Doctors at Montu but the 48 minute wait to have them answer your call after they haven't responded to your email for weeks.

Customer service is okay but a little slow. Had an order amended and refunded the difference which t... Customer service is okay but a little slow. Had an order amended and refunded the difference which they were friendly enough but it took quite a while to receive. My order took 10 business days to be processed which is awful. The one flower that I was prescribed has become out of stock, I asked for an alternative to which they told me it would take 5 days for a rescript. I got an email days later that the flower I was prescribed was being swapped out for another, with 2% more thc. That 'new' flower is still out of stock and 'coming soon'. It's a good thing I'm not terminally ill, or else this would be a whole lot more upsetting but regardless I'm going to be changing clinics very soon.

I took advantage of their $29 first consult, which included a pre-screening with a registered nurse.... I took advantage of their $29 first consult, which included a pre-screening with a registered nurse. Doctor consultation was pleasant, he prescribed me both a flower and oil. I also had an issue with my order, and the support team fixed it up for me super quickly! I've heard it can take a while to process and ship orders, but here's hoping they've gotten on top of that!