Australia wide

Alternaleaf

Doctors

Script transfers No, have to ask + $

Partner pharmacy

Brand agnostic

All product types

Telehealth
$79First consult
$59Checkup

 

We believe everyone should have the option to access natural alternatives over conventional medicines, and yet only 5% of Australian doctors are currently prescribing cannabis. We are here to help you get the right care so you can manage pain, anxiety, insomnia, mental health and other conditions, and live a better life. We are setting new standards in cannabis care by connecting thousands of Australians to qualified doctors and support you through our dedicated patient care team.

Australia wide
Level 18/1 Nicholson St, East Melbourne VIC 3002

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Based on 49 reviews

Review aspect % said Yes
Recommended 51%
On time 78%
Aftercare support 53%
Given script/approvals 39%
Choice of pharmacy 10%

Average reported consult time

14 minutes

Average reported customer service rating

Excellent
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Reviews

2.91 Avg. rating from 49 reviews

5 star
31%
4 star
6%
3 star
2%
2 star
6%
1 star
20%

Reviewed Nov 15, 2023 by AlexAu

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A friend referred me to Alternaleaf. I filled out their online form. They're primarily looking for... A friend referred me to Alternaleaf. I filled out their online form. They're primarily looking for people with chronic conditions (have lasted over 6 months) which have not been treatable with standard medicine. You'll fill out their form, and based on that, you can set up an appointment with a nurse who will do the initial assessment. Based on their assessment, you'll be handed off to a doctor, who will talk about your condition, and prescribe some of their alternative medicines. For me, that was a CBD oil, a THC oil, and a balanced dried flower, and a vaporizer for the flower. From then, I could reorder the prescribed 3 items off the Montu website. The original script lasts for 4 months, so to extend, you set up a repeat assessment. As I said, pretty smooth. Having said that... I had to fill out one of their forms out 4 times because it wouldn't save. They show all the alternative medicines they have, but you need a prescription. They charge $15 shipping, and don't do e-scripts. So they're good, but not perfect.

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  • Recommended? Yes
  • Type First consult
  • Cost $79
  • Consult length
    On time
    Aftercare support
  • 15 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent No No

Reviewed Nov 10, 2023 by BaZeDeLiC

The initial sign up and approval went fine. first tub arrived within 5 days. Second tub was over a w... The initial sign up and approval went fine. first tub arrived within 5 days. Second tub was over a week late, so I asked what was going on. was told it was still in the pharmacy. I told them forget it, refund me and discharge me. got the confirmation email with my attached discharge letter and an email saying my refund will take up to 14 days to land in my account. it has been 22 days, no refund. i have sent six emails to them regarding this matter. silence. i have currently given up and i am about to report it to Fair Trade Australia. I've been waiting on that $135 so i can see another doctor. there is clearly no regard for my wellbeing or my financial circumstances. it almost feels as if they are withholding my money out of spite. Be warned!

Read more Read less
  • Recommended? No
  • Type Checkup
  • Cost $80
  • Consult length
    On time
    Aftercare support
  • 5 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Fair No No

Reviewed Oct 17, 2023 by duffman_1

WOW very incompetent the doctor doesn't listen the people there stuffed my order after getting it wr... WOW very incompetent the doctor doesn't listen the people there stuffed my order after getting it wrong sometimes it takes them 2 days to take the package to Australia Post...Im sure they have monkeys working there 🤷🏽‍♂️😂

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  • Recommended? No
  • Type Checkup
  • Cost $59
  • Consult length
    On time
    Aftercare support
  • 10 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Fair No No

Reviewed Oct 12, 2023 by joelymon

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My Dr. did not prescribe me my medication even though I am a daily user suffering from chronic anxie... My Dr. did not prescribe me my medication even though I am a daily user suffering from chronic anxiety and insomnia... litteraly cannot get to sleep, was buying illegal street weed before and they just gave me CBD oil and told me "You are young so I am hesitant to prescribe it." Keep your own opinions about age out of the appointment... I gave 1 star because the website is nice. Acacia is so much better...

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  • Recommended? No
  • Type First consult
  • Cost $79
  • Consult length
    On time
    Aftercare support
  • 10 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Poor Yes No

Reviewed Oct 07, 2023 by Nate76

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really efficient and convenient- happy to discuss options and take on board requests. good team.

  • Recommended? Yes
  • Type Checkup
  • Cost $59
  • Consult length
    On time
    Aftercare support
  • 15 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent No No