Australia wide

Alternaleaf

Doctors

Script transfers No, have to ask + $

Partner pharmacy

Brand agnostic

All product types

Telehealth
$99First consult
$59Checkup

 

We believe everyone should have the option to access natural alternatives over conventional medicines, and yet only 5% of Australian doctors are currently prescribing cannabis. We are here to help you get the right care so you can manage pain, anxiety, insomnia, mental health and other conditions, and live a better life. We are setting new standards in cannabis care by connecting thousands of Australians to qualified doctors and support you through our dedicated patient care team.

Australia wide
Level 18/1 Nicholson St, East Melbourne VIC 3002

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Based on 4 reviews

Review aspect % said Yes
Recommended 25%
On time 100%
Aftercare support 25%
Given script/approvals 0%
Choice of pharmacy 0%

Average reported consult time

11 minutes

Average reported customer service rating

Fair
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Reviews

2.5 Avg. rating from 4 reviews

5 star
0%
4 star
25%
3 star
25%
2 star
25%
1 star
25%

Reviewed on Jan 24, 2023 by Princesshunni77

The never ending wait

Initial appointment great, then had to wait a week for dr then nearly a month for products. Once pro... Initial appointment great, then had to wait a week for dr then nearly a month for products. Once product’s finally arrived I got the rubbish at bottom of bag flower an I think the lowest quality oils at the most expensive prices. From what’s advertised and stated through calls a week max is claimed LOL LOL good luck every excuse will be given. Never Again

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  • Recommended? No
  • Type First consult
  • Cost $1050.5
  • Consult length
    On time
    Aftercare support
  • 15 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Poor No No

Reviewed on Jan 20, 2023 by MadameBeano

Good in the beginning wish I had started else where.

I had a good experience when dealing directly with the workers/Doctors at Montu but the 48 minute wa... I had a good experience when dealing directly with the workers/Doctors at Montu but the 48 minute wait to have them answer your call after they haven't responded to your email for weeks.

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  • Recommended? No
  • Type Checkup
  • Cost $59
  • Consult length
    On time
    Aftercare support
  • 5 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Fair No No

Reviewed on Jan 11, 2023 by mart3h

Not Great

Customer service is okay but a little slow. Had an order amended and refunded the difference which t... Customer service is okay but a little slow. Had an order amended and refunded the difference which they were friendly enough but it took quite a while to receive. My order took 10 business days to be processed which is awful. The one flower that I was prescribed has become out of stock, I asked for an alternative to which they told me it would take 5 days for a rescript. I got an email days later that the flower I was prescribed was being swapped out for another, with 2% more thc. That 'new' flower is still out of stock and 'coming soon'. It's a good thing I'm not terminally ill, or else this would be a whole lot more upsetting but regardless I'm going to be changing clinics very soon.

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  • Recommended? No
  • Type Checkup
  • Cost $49
  • Consult length
    On time
    Aftercare support
  • 5 minutes Yes No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Fair No No

Reviewed on Dec 13, 2022 by mart3h

So Far So Good

I took advantage of their $29 first consult, which included a pre-screening with a registered nurse.... I took advantage of their $29 first consult, which included a pre-screening with a registered nurse. Doctor consultation was pleasant, he prescribed me both a flower and oil. I also had an issue with my order, and the support team fixed it up for me super quickly! I've heard it can take a while to process and ship orders, but here's hoping they've gotten on top of that!

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  • Recommended? Yes
  • Type First consult
  • Cost $29
  • Consult length
    On time
    Aftercare support
  • 20 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent No No