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Reviewed May 05, 2024 by lungfish
After being with Acacia for almost 2 years and about to change clinics unfortunately I cannot recomm... After being with Acacia for almost 2 years and about to change clinics unfortunately I cannot recommend Acacia and would willingly advise anyone to stay away from these guys. To start off, doctor was the rudest person to deal with and was constantly flustered, would rudely hurry you along if you weren't rapid firing strains at her and had absolutely no real knowledge of any of the products (or cannibis in general really) you will hear it from many people bottom line, She was a horrible person to deal with and just so so rude. secondly, calling up every time after researching strains only to be told "we don't have that on my list" and having to quickly try and change my mind on the spot, usually leading me to pick medication I wasn't initially going to get and has caused me to waste scripts. Combined with the fact these guys no longer allow any substitutes after being one of the more flexible clinics is just a straight kick in the head. I even had one of Acacias doctors cancel a script for no apparent reason and I only found out AFTER I had called the chemist and driven 45 minutes to pick up my medication. I was never reimbursed a script apologized to or even contacted after being left standing in a pharmacy for over an hour while I tried to contact the clinic, to no avail. Absolutely no duty of care present with Acacia. To top it all off, Acacias main dispensing pharmacy is a joke and run by charlatans. The amount of times I called up and had to deal with someone who could not read my scripts or even give me basic info about how many repeats I had left was insane and ended up being used against me when I had the apparent audacity to get frustrated at the complete inadequacy of the staff! My last appointment I tried to get some oil as I have grown sick of getting scammed with mid flower. I was told the Beacon oil I wanted "wasn't on the list" and instead was prescribed Adaya oil which is twice the price. When I quizzed the doctor what the Adaya oil was made from and what strain, he gave me literally ZERO information and told me he didn't know. But was happy to prescribe on the spot AFTER asking these questions and AFTER I told him it was twice the price! Terrible experiences from an equally terrible clinic
Read more Read less- Recommended? No
- Type Checkup
- Cost $60
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Consult length
On time
Aftercare support
- 30 minutes No No
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Customer service
Given script/appr.
Choice of pharmacy
- Very Bad Yes Yes