Australia wide, Queensland

Acacia Medical

Doctors

Script transfers Yes

Partner pharmacy

Brand agnostic

All product types

Telehealth
$99First consult
$60Checkup

 

Founded by Director Byndie Warrick, Acacia Medical's mission is to make a difference & improve lives. Acacia Medical provides Consultation & Scripts to patients with chronic medical conditions wishing to explore medical cannabis. Based on medical problem, response to treatment and previous treatments we prescribe a wide range of quality medical cannabis, some brands like Biocann/Pharmacann, Tilray and Hummingbud are not prescribed due to patient complaints

Australia wide, Queensland

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Based on 27 reviews

Review aspect % said Yes
Recommended 81%
On time 85%
Aftercare support 74%
Given script/approvals 89%
Choice of pharmacy 74%

Average reported consult time

13 minutes

Average reported customer service rating

Excellent
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Reviews

4.15 Avg. rating from 27 reviews

5 star
74%
4 star
4%
3 star
4%
2 star
0%
1 star
11%

Reviewed May 05, 2024 by lungfish

0

After being with Acacia for almost 2 years and about to change clinics unfortunately I cannot recomm... After being with Acacia for almost 2 years and about to change clinics unfortunately I cannot recommend Acacia and would willingly advise anyone to stay away from these guys. To start off, doctor was the rudest person to deal with and was constantly flustered, would rudely hurry you along if you weren't rapid firing strains at her and had absolutely no real knowledge of any of the products (or cannibis in general really) you will hear it from many people bottom line, She was a horrible person to deal with and just so so rude. secondly, calling up every time after researching strains only to be told "we don't have that on my list" and having to quickly try and change my mind on the spot, usually leading me to pick medication I wasn't initially going to get and has caused me to waste scripts. Combined with the fact these guys no longer allow any substitutes after being one of the more flexible clinics is just a straight kick in the head. I even had one of Acacias doctors cancel a script for no apparent reason and I only found out AFTER I had called the chemist and driven 45 minutes to pick up my medication. I was never reimbursed a script apologized to or even contacted after being left standing in a pharmacy for over an hour while I tried to contact the clinic, to no avail. Absolutely no duty of care present with Acacia. To top it all off, Acacias main dispensing pharmacy is a joke and run by charlatans. The amount of times I called up and had to deal with someone who could not read my scripts or even give me basic info about how many repeats I had left was insane and ended up being used against me when I had the apparent audacity to get frustrated at the complete inadequacy of the staff! My last appointment I tried to get some oil as I have grown sick of getting scammed with mid flower. I was told the Beacon oil I wanted "wasn't on the list" and instead was prescribed Adaya oil which is twice the price. When I quizzed the doctor what the Adaya oil was made from and what strain, he gave me literally ZERO information and told me he didn't know. But was happy to prescribe on the spot AFTER asking these questions and AFTER I told him it was twice the price! Terrible experiences from an equally terrible clinic

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  • Recommended? No
  • Type Checkup
  • Cost $60
  • Consult length
    On time
    Aftercare support
  • 30 minutes No No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad Yes Yes

Reviewed Apr 16, 2024 by jsf11

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4

Very fair, and reasonable, listened to my concerns regarding particular products and prior experienc... Very fair, and reasonable, listened to my concerns regarding particular products and prior experience. Dr spent the time necessary with me and was very clear on the process for follow-ups and filling scripts. Would certainly recommend based on my initial consultation, only thing is the website is a little confusing regarding how to book your first appointment. A breath of fresh air after an awful experience with another highly recommended clinic on here, experiences couldn't have been more different.

Read more Read less
  • Recommended? Yes
  • Type First consult
  • Cost $99
  • Consult length
    On time
    Aftercare support
  • 10 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Good Yes Yes

Reviewed Mar 06, 2024 by Canrva

0

Had first and follow up appointments. Rushed consult both times, even deli at Coles has more patienc... Had first and follow up appointments. Rushed consult both times, even deli at Coles has more patience than this. Do yourself a favour and look somewhere else if you are thinking trying cannabis for mental health, as this clinic just tries to sell you what they want to sell (most profitable), not what you might actually need. However if you are just using MC recreationally then they are the place to go to. They also sell scripts which is plain shameful. The first doctor was at least friendly, the follow up doctor basically mocked me for voicing my needs. Will not go back.

Read more Read less
  • Recommended? No
  • Type First consult
  • Cost $99
  • Consult length
    On time
    Aftercare support
  • 10 minutes No No
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Very Bad Yes Yes

Reviewed Dec 23, 2023 by Neenskeez

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Dr Bindi Warwick and Dr Laurence Zalokar understood my desire to alternative medicine to treat PTSD,... Dr Bindi Warwick and Dr Laurence Zalokar understood my desire to alternative medicine to treat PTSD, anxiety and sleep deprivation. I tried both oil and vape and found my solutions to manage each issue. Available at my local pharmacy via escript. Thank you so much Acacia 😍 I sleep much better and have.less anxiety 🤗

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  • Recommended? Yes
  • Type Checkup
  • Cost $99
  • Consult length
    On time
    Aftercare support
  • 20 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Excellent Yes Yes

Reviewed Dec 19, 2023 by Allnew

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It was disappointing to be rushed through the consultation without any questioning or sincere intere... It was disappointing to be rushed through the consultation without any questioning or sincere interest in my medical condition. I prepared myself for a proper one on one conversation with a professional but barely started to talk before Doc took over with a rushed sales pitch and details regarding the process. I was even asked if I preferred sativa to indica - a determination that surely should have been made by him. We settled on a mix. Having said all that the process from call to script to delivery was ultra fast and seamless. Doc just couldn't get off the phone fast enough.

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  • Recommended? Yes
  • Type First consult
  • Cost $99
  • Consult length
    On time
    Aftercare support
  • 5 minutes Yes Yes
  • Customer service
    Given script/appr.
    Choice of pharmacy
  • Fair Yes No